Shipping Policy

Free Standard Shipping

We offer free standard shipping on all orders within the United States. No minimum purchase required.

Processing Time

Orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Delivery Timeframes

• Standard Shipping: 3-7 business days (FREE)
• Delivery times are estimates and begin after the order has been processed and shipped.
• Business days exclude weekends and federal holidays.

Shipping Destinations

We currently ship to all 50 United States, including APO/FPO addresses. We do not ship internationally at this time.

Order Tracking

Once your order ships, you will receive an email containing your tracking number.

Shipping Address

Please ensure your shipping address is complete and accurate at checkout. Contact us immediately at info@dirtybootsgardens.com or +1 415-685-6238 if you need to update your shipping address.

Lost or Damaged Packages

If your package is lost, damaged, or stolen, contact us within 7 days of the expected delivery date.

Large Items

Power equipment and large planters may require additional handling time. All packages include protective packaging.

Contact Information

• Email: info@dirtybootsgardens.com
• Phone: +1 415-685-6238
• Address: 1388 Alabama St, San Francisco, CA 94110

Business Hours

Our support team is available during the following hours (Pacific Time, San Francisco, CA):

Email inquiries received outside business hours will be answered on the next business day.